Our wall hangings are shipped within their wrapping face-out, as rolling our wall hangings this way prevents creasing to the wall hanging when rolled on their cardboard tube for transportation. Our wall hangings are steam-pressed and checked that they hang square and flat before wrapping. They are wrapped onto a cardboard tube to prevent distortion to the tapestry during transportation as sending wall hangings folded in a satchel may cause creasing and distortion. Extreme care must be taken when opening the packaging so not to cut the tapestry with a sharp object. Adorabella Home cannot offer you an exchange or refund if you have damaged your wall hanging upon opening.
